Privacy policy
In Europe and in Spain there are data protection rules designed to protect your personal information, and they are binding on our organisation.
For that reason, it is very important to us that you fully understand what we are going to do with the personal data we ask you for.
We will therefore be transparent and give you control over your data, in plain language and with clear options that let you decide what we do with your personal information.
If, having read this information, you still have any questions, please do not hesitate to ask us. Thank you for your cooperation.
Who we are
- Our name: TEVATOVA SL
- Our tax ID (CIF/NIF): B02465250
- Our main activity: ACTIVE TOURISM
- Our address: C/ Batán 9, 02210 Alcalá del Júcar (Albacete), Spain
- Our contact telephone: 618 970 568
- Our contact email address: info@hmj.es
- Our website: www.hmj.es
Our main activity is subject to a regime of prior administrative authorisation. For your confidence and security, we provide the details of that authorisation and of the body competent to supervise us:
- Administrative authorisation: registration number 02697700027 — Travel Licence no. GC-001914.
We are at your disposal; please do not hesitate to contact us.
What will we use your data for?
As a general rule, your personal data will be used so that we can deal with you and provide you with our services.
It may also be used for other activities, such as sending you advertising or promoting our activities.
Why do we need to use your data?
Your personal data is necessary so that we can deal with you and provide you with our services. To that end, we will provide a series of tick boxes that will allow you to decide clearly and simply about the use of your personal information.
Who will have access to the information we ask you for?
As a general rule, only duly authorised staff of our organisation will have access to the information we ask you for.
Likewise, your personal information may be known to those entities that need access to it so that we can provide you with our services. For example, our bank will know your details if payment for our services is made by card or bank transfer.
Your information will also be known to those public or private entities to which we are obliged to provide your personal data in order to comply with a law. By way of example, tax law requires certain information about economic transactions above a given amount to be provided to the Tax Agency.
If, beyond the cases described, we need to disclose your personal information to other entities, we will first ask your permission through clear options that will allow you to decide on the matter.
How will we protect your data?
We will protect your data with effective security measures proportionate to the risks entailed by the use of your information.
To that end, our organisation has approved a Data Protection Policy, and annual controls and audits are carried out to verify that your personal data is secure at all times.
Will we send your data to other countries?
In the world there are countries that are safe for your data and others that are less so. The European Union, for example, is a safe environment for your data. Our policy is not to send your personal information to any country that is not safe from the point of view of protecting your data.
If, in order to provide the service, it is essential to send your data to a country that is not as safe as Spain, we will always ask your permission beforehand and will apply effective security measures to reduce the risks of sending your personal information to another country.
How long will we keep your data?
We will keep your data for the duration of our relationship and for as long as the law requires. Once the applicable legal periods have ended, we will delete it securely and in an environmentally responsible way.
What are your data protection rights?
At any time you may contact us to find out what information we hold about you, to have it corrected if it is inaccurate, and to have it deleted once our relationship has ended, where that is legally possible.
You also have the right to request the transfer of your information to another organisation. This right is called “portability” and can be useful in certain situations.
To request any of these rights, you must submit a written request to our address so that we can identify you.
At our offices we have specific forms for requesting those rights, and we offer our help in completing them.
To find out more about your data protection rights, you may consult the website of the Spanish Data Protection Agency (www.aepd.es).
Can you withdraw your consent if you change your mind later?
You may withdraw your consent if you change your mind about the use of your data at any time.
For example, if you were once interested in receiving advertising about our products or services but no longer wish to receive it, you can let us know through the objection-to-processing form available at our offices.
If you believe your rights have not been respected, where can you complain?
If you believe that your rights have not been respected by our organisation, you may lodge a complaint with the Spanish Data Protection Agency by any of the following means:
- Electronic office: www.aepd.es
- Postal address: Agencia Española de Protección de Datos, C/ Jorge Juan, 6, 28001 Madrid, Spain
- By telephone: 901 100 099 / 91 266 35 17
Lodging a complaint with the Spanish Data Protection Agency is free of charge and does not require a lawyer or a court representative.
Will we build profiles about you?
Our policy is not to build profiles about the users of our services.
However, there may be situations in which, for service-provision, commercial or other purposes, we need to build information profiles about you. One example might be the use of your purchase or service history in order to offer you products or services suited to your tastes or needs.
In that case, we will apply effective security measures that protect your information at all times from unauthorised persons seeking to use it for their own benefit.
Will we use your data for other purposes?
Our policy is not to use your data for purposes other than those we have explained to you. If, however, we needed to use your data for different activities, we will always ask your permission beforehand through clear options that will allow you to decide on the matter.