Legal notice
Preamble
I-/ Definitions
- HMJ.es: designates the website offering the tourist packages proposed by Tevatova S.L.
- Product: designates the tourist packages proposed by Tevatova S.L.
- Beneficiary: designates the person who will benefit from the tourist package.
- Customer: designates the person who books the Product, it being understood that the Customer may or may not be the Beneficiary of the service, depending on whether they are to benefit personally from the stay or tourist package or are arranging for another person to benefit.
- Party/Parties: designates Tevatova S.L. and/or the Customer.
- Site: designates the site http://www.hmj.es.
II-/
The services offered on the HMJ.es Site are proposed by the company Tevatova S.L. as regards the sale of tourist packages.
Each of the services offered is subject to specific General Terms of Sale. These Terms apply to the exclusion of any other terms, including those in force for in-store sales.
Tevatova S.L. reserves the right to amend these General Terms of Sale at any time and without prior notice, provided that the Customer’s order, accepted by Tevatova S.L. in accordance with the provisions described below, is governed by the General Terms of Sale in force on the day the order was placed.
Each of the services offered is subject to specific General Terms of Sale, in particular as regards weather conditions, age limits and the physical condition (pregnant women, etc.) of the beneficiary or beneficiaries for the activities.
Article I: order process and formation of the contract
In accordance with Spanish Law 56/2007 of 28 December on Measures to Promote the Information Society, by reading this text the user is informed of the various steps to be followed in order to enter into the contract. The order process on the Site consists mainly of the following steps:
- On the Site, you may select the Product you prefer as well as the quantity.
- After selecting the Product you have chosen, by means of a summary of your order setting out the details of your booking, the price of the chosen Product, your details and your payment method, you will be able to check the details of your order and make any relevant changes before your contract is finally concluded.
- With your “first click” your order will be saved, provided you have expressly accepted the General Terms of Sale.
- However, your order (as well as the availability of the chosen accommodation) will be confirmed within the following 48 hours, by email or telephone call, and the corresponding charge for the product booking (25% of the total) will also be made. In the case of payment by bank transfer, HMJ.es awaits the transfer and receipt of proof of it by email; until payment has been made the booking would not be complete.
- In the final order confirmation email from HMJ.es, your order will be confirmed and all related elements will be set out. You must also fill in the details requested through the link for the remaining beneficiaries. You must print it, as it will be requested at the office on the day of your arrival. It will also constitute proof attesting to your order.
- During the same week in which the beneficiaries enjoy the product, they will receive an email with all the information about their stay (accommodation, activities, timetables...). If the beneficiary believes there is an error in the scheduling of their booking or considers that changes should be made, they must contact HMJ.es by telephone or email. The HMJ.es team will try as far as possible to make those changes, whenever it is possible and consistent with what was contracted. This booking document, which serves as a contract, will be drawn up in Spanish.
- It is therefore for you to ensure that your details are accurate, which will allow you to receive confirmation of your order. In the event of an error on your part when entering the data, you alone will bear the consequences of not having received that confirmation, and it will be for you to contact HMJ.es customer service.
- The information contained on the Site, in particular regarding the details of the various stays and tourist packages offered and the details of the order placed by the Customer, constitutes the prior information defined in article L. 211-8 of the tourism code.
Article II: right of withdrawal
For the return of a product, the customer does not have the right to withdraw from their contract, as specified by the Commerce Act and the Cancellation Terms section of this same Site.
Article III: legal information
In accordance with article 10 of Spanish Law 34/2002 on Information Society Services and Electronic Commerce, all our customers, users and visitors are informed of the legal information relating to the company that owns the website at the internet address www.hmj.es:
- Registered name: TEVATOVA S.L.
- Registration: Commercial Registry of Albacete, Volume 864, Book 618, Folio 140, Sheet AB-19376, Entry 1.
- Registered address: C/ Rosario, 25 — 02210 Alcalá del Júcar (Albacete), Spain.
- Telephone: +34 615 957 167
- Email: info@hmj.es